Airalo Developer Platform
  1. REST API
Airalo Developer Platform
  • OVERVIEW
    • Introduction
    • Attribute descriptions
    • FAQ
    • Quick start
      • Step 1: Request access token
      • Step 2: Get packages
      • Step 3: Submit order
      • Step 4: Get installation instructions
    • User journeys
      • Purchase journey
      • Top-up journey
    • Guides
      • How to set up a brand for eSIMs Cloud link sharing
      • How to get the eSIMs Cloud sharing link through API
      • How to generate the QR code for an eSIM
      • How to share eSIM installation instructions with users
      • eSIM installation methods for API Partners
  • REST API
    • Introduction
    • Product updates
    • Rate limits
    • Error handling
    • Endpoints
      • Authenticate
        • Request access token
      • Browse packages
        • Get packages
        • Get compatible device list
      • Place order
        • Submit order
        • Submit order async
        • Future orders
        • eSIM voucher
      • Install eSIM
        • Get eSIM
        • Get installation instructions
      • Monitor usage
        • Get usage (data, text & voice)
      • Place top up order
        • Submit top-up order
        • Get top-up package list
        • Get eSIMs list
        • Get eSIM package history
      • Manage orders & eSIMs
        • Get order list
        • Cancel future orders
        • Get order
        • Update eSIM brand
      • Notifications
        • Airalo webhooks optin and flow
        • Understanding webhooks: Asynchronous communication for modern applications
        • Async orders
        • Low data notification - opt In
        • Low data notification - opt out
        • Get low data notification
        • Credit limit notification
        • Webhook definition
        • Webhook simulator
      • Check balance
        • Get balance
      • Refunds
        • Refund request
    • Guides
      • Step #1 - Authentication
  • SDKs
    • Introduction
    • SDK vs. REST API
    • Technical notes
  • WOOCOMMERCE PLUGIN
    • Introduction
    • Product updates
    • Guides
      • How to install the plugin
      • How to setup the Shop price?
      • Customizing "My eSIM" page colors in WooCommerce
      • How to convert prices into local currency
      • How to finalize the shop setup
      • How to test in sandbox
      • How to go live
      • TO DELETE Installation plugin backup
      • Customizing WooCommerce email templates for eSIM sales
    • Troubleshooting
      • Troubleshooting
  • SHOPIFY APP
    • Introduction
    • Guides
      • How to install the Airalo Shopify App
      • How to set up prices in Shopify
  1. REST API

Rate limits

API Rate Limits#

To ensure fair usage and maintain performance for all users, certain API endpoints are subject to rate limits. These limits restrict the number of requests that can be made to specific endpoints within a defined time period. Exceeding the rate limit will result in a 429 Too Many Attempts error response.

Understanding Rate Limits#

Each rate-limited endpoint has a defined threshold, typically measured in requests per minute or requests per hour. If your application exceeds this threshold, further requests will be temporarily blocked until the limit resets.

To avoid exceeding rate limits:#

Implement retry logic with exponential backoff.
Monitor your usage patterns and adjust your requests accordingly.

Rate-Limited Endpoints#

Below is a table of API endpoints with their respective rate limits:
EndpointLimitTime Window
/token5 requestsPer minute
/packages40 requestsPer minute
/sims/:iccid/usage100 requestsPer 1 minutes for the same iccid
sims/:iccid/packages1 requestsPer 15 minutes for the same iccid
Modified at 2025-07-11 07:50:53
Previous
Product updates
Next
Error handling
Built with